Return Policy

Shipping 

We process orders Monday-Friday excluding holidays. Please allow a processing time of 4-5 business days for your order to ship. Due to all our pieces being exclusively designed and handcrafted, there is limited stock of certain designs. Some orders may have longer processing times of 5-7 business days if we are awaiting materials to assemble your order. 

You will receive an email confirmation once your order has been processed with the tracking information. Shipping time will depend on the shipping you choose at checkout. 

We are not responsible for incorrect shipping addresses. Once our item leaves our store, we are no longer responsible for loss or damages to the package. 

 

Exchange Policy

All sales are final. Upon delivery, if your item is damaged (not including damage to package during transit) we will exchange it for the same item or another item of the same value within the first 10 days of purchase and shipping costs will be covered by us. For all exchanges, please email us at edithmoradesigns@gmail.com 

Once we have received your return, we will ship your new order.